ALERT

* * * Important Update for iLab Users * * *

Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.

The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.

Upcoming Holiday Closure:
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Einstein Administrative Services

Overview of Services

This site is used for billing of centralized services by the following groups:

  • Price Center Administration
  • Cancer Center Administration
  • Graphic Arts/Creative Services
  • Information Technology
  • Mailroom/Receiving
  • Procurement/Alcohol

Please use the contact info below if you have questions regarding these services or your bill.

 

Contacts

Name Role Phone Email Location
Angela Matos
Einstein Administrative Services
 
718-430-8638
 
angela.matos@einsteinmed.edu
 
Belfer 917
 
Cecilia Lopez
Cancer Center Services
 
718-430-2334
 
cecilia.lopez@einsteinmed.edu
 
Chanin 2nd Floor
 
Marie (Cookie) Kurtz
Graphic Arts/Creative Services
 
718-430-8979
 
marie.kurtz@einsteinmed.edu
 
Belfer 910
 
Fernando Quiles
Mailroom/Receiving Services
 
718-430-2216
 
fernando.quiles@einsteinmed.edu
 
Belfer B-01
 
Adam Montanino
Price Center Services
 
718-678-1432
 
adam.montanino@einsteinmed.edu
 
Ullmann 225
 
Daniel Viera
IT Solutions Coordinator
 
347-380-3621
 
daniel.viera@einsteinmed.edu
 
Belfer 306
 
Katie Fuentes
Procurement/Alcohol
 

 
katie.fuentes@einsteinmed.edu
 
Block 2
 

Service list


Search available services: View: by category alphabetically
AECC Services (4)
Archived Services (3)
Education Center (12)
Graphic Arts/Creative Services - Digital Copies (26)
Graphic Arts/Creative Services - Foam Core Mounting (10)
Graphic Arts/Creative Services - Graphic Design & Illustration (6)
Graphic Arts/Creative Services - Laminating (11)
Graphic Arts/Creative Services - Photo Prints & Scans (6)
Graphic Arts/Creative Services - Posters (23)
Graphic Arts/Creative Services - Printing & Creative Services (4)
IRB (3)
Information Technology (1)
M & I (1)
MRI (1)
Mailroom (1)
Stata License (1)